Shipping policy

It is our pleasure to provide COMPLIMENTARY 2-Day Expedited Shipping for all orders shipped within the United States. However, please be aware that due to Covid-19, many of our carriers are experiencing delays to their standard and expedited shipping options. 

USPS
First Class & Priority Mail, 7-10 business days.

Expedited shipping: 
UPS 2Day, 2 business days from date of shipment.
UPS Standard Overnight, 1 business day from date of shipment.

International: Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America-DHL Express Worldwide, 7-21 business days. 

International shipping rates may vary. Please note, Asterias is not responsible for your destination country’s duties, tariff’s, taxes or brokerage fees or delays due to international customs issues. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.

Will I receive tracking information for my order?

Asterias typically processes orders within 1-2 business days. You will receive an email containing tracking information once your order ships.

Do you ship internationally?

Asterias ships to most international countries including Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America. Shipping costs do not include duties, taxes, tariffs or customs fees of the destination country.

Will I have to pay duties and taxes on international shipments?

Please take note, Asterias is not responsible for your destination country’s duties, tariffs, taxes, or customs fees or delays due to international customs issues. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.