Is it important to stick to the protocol and use only the recommended amount?
Yes, please use only a few drops in your morning and evening routine. The ingredients in C-Star Peptide Regenerating Serum were put through intensive R&D cycles over several years. Thus, every ingredient application does not mean it will yield faster or better results and in fact could cause drying of the skin and in some cases may lead to congested pores. This skin healing miracle will happen with moderation and over time for best results. A little goes a long way!
When do I use C-Star Peptide Regenerating Serum in my routine?
We recommend a minimalistic skincare routine. Cleanse and then apply C-Star Peptide Regenerating Serum. Apply SPF in the morning and follow up with a moisturizer at night as needed.
Which skin types is C-Star Peptide Regenerating Serum good for?
C-Star Peptide Regenerating Serum was specifically developed for sensitive skin, so for that reason it is safe and ideal for all skin types.
What products can C-Star Peptide Regenerating Serum replace?
C-Star Peptide Regenerating Serum is a powerful, multi-functional facial serum and your second step after cleansing. It will act as your anti-aging product due to the retinol mimicking properties of coelomic extract, it’s your ultra-hydrating hyaluronic acid multi-molecular powerhouse, lightening and brightening takes place from our leucojum aestivum bulb extract and lifting/contour effects from advanced acetyl hexapeptide-8.
Is C-Star Peptide Regenerating Serum safe for pregnancy?
C-Star Peptide Regenerating Serum is safe for pregnancy, as our formula contains retinol mimicking compounds and not actual Vitamin A. However, as with any active product, it is best to determine your comfort level with your doctor.
How long until I see results with C-Star Peptide Regenerating Serum?
C-Star Peptide Regenerating Serum was designed to deliver instant gratification along with longer term results. Hydrated, glowy, soft and supple skin is almost immediate. Longer term use yields more even toned and re-textured skin, softening of fine lines and overall global rejuvenation of facial skin.
How long will a bottle of C-Star Peptide Regenerating Serum last?
Our 30mL bottle is designed to last 4-6 weeks, and our 50mL bottle 8-10 weeks. A little goes a long way and remember to always apply to damp skin for best results.
What is C-Star Peptide Regenerating Serum’s shelf life and storage?
Once opened, the shelf life is twelve months. Proper storage and care of your C-Star Peptide Regenerating Serum includes keeping it away from extreme temperatures (cold or hot) and keeping it out of direct sunlight.
Can I use C-Star Peptide Regenerating Serum around the eye area?
The ingredients in C-Star Peptide Regenerating Serum can also help hydrate, plump, brighten and firm the eye, neck and decolletage. As with any active product, it is recommended to determine your comfort level by testing a small area first.
Is C-Star Peptide Regenerating Serum tested on animals?
C-Star Peptide Regenerating Serum is cruelty-free and never tested on animals.
Is there fragrance added to C-Star Peptide Regenerating Serum?
C-Star Peptide Regenerating Serum is fragrance-free and dermatologically tested suitable for all skin types.
Is it normal for the product to pill on my skin?
C-Star Peptide Regenerating Serum is a dynamic, multi-functioning formula engineered differently from other products. It's texture is thicker than other serums due to our higher percentages of key ingredients used to stabilize our formula. This technique was perfected over two years and resulted in a trade-marked sensorial hydration experience only to be found in our C-Star Complex™. Pilling would only occur if too much serum is applied and isn’t fully massaged into the skin. C-Star Peptide Regenerating Serum must be the first layer on your damp skin after cleansing.
Can a man use C-Star Peptide Regenerating Serum after shaving his face?
It is safe to use and will in many cases provide a calming effect on freshly shaven facial skin.
Will I have to pay duties and taxes on International shipments?
Please take note, Asterias is not responsible for your destination country’s duties, tariffs, taxes, or customs fees or delays due to international customs issues. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.
What forms of payment do you accept?
We accept Visa, Master Card, American Express, Discover, PayPal and Apple Pay.
Can I cancel or change my order?
Your order may be able to be cancelled or changed after placing it if you email us during our normal business hours shortly after placing your order. Normal business hours are Monday – Friday 9am – 5pm PST, with the exception of holidays. Otherwise, wecan always help you return or exchange any item.
Is your website secure?
To help ensure that your shopping experience is secure, we use Secure Socket Layer(SSL) technology. This encrypts and protects the data you send to us over the internet.
Shipping & Returns
What is your return policy?
We accept returns on new, unopened Asterias products. Simply return the item within 10 days of receiving. Please allow up to 7-10 business days for your refund to be processed. Customer is responsible for shipping costs to return un-opened items.
All items purchased with a promo code are final sale, no exceptions.
If a product arrives broken or damaged, we are happy to send a replacement . However, a photograph as proof of the damage/defect is required.
For international orders, if your package is unclaimed or returned back to us, we may refund the amount of the products but the shipping cost will not be refunded. If item is deemed undeliverable, Asterias will refund the amount of the product, minus the cost of shipping.
Asterias is not responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Asterias
Our Customer Care representatives are here to assist and happy to answer any questions you may have before or after purchase. We want you to feel confident in your purchase and your skin. Please contact firstname.lastname@example.org for assistance.
What are my shipping options?
We are able to ship orders the same day or next day. However, due to COVID-19, many of our carriers are experiencing delays to their standard transit time for ground shipping options. Please keep this in mind with any option you choose for delivery of your product.
Complimentary USPS First Class & Priority Mail, 7-10 business days.
Expedited shipping: UPS 2 Day, 2 business days from date/time of shipment. UPS Standard Overnight, 1 business day, from date/time of shipment.
International: Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America-DHL Express Worldwide, 5 business days and up to 4 weeks. International shipping rates may vary. Please note, Asterias is not responsible for your destination country’s duties, tariff’s, taxes or brokerage fees or delays due to international customs issues. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.
Will I receive tracking information for my order?
Asterias Beaute typically processes orders within 1-2 business days. You will receive an email containing tracking information once your order ships.
Do you ship internationally?
Asterias ships to most international countries including Canada, Europe, Asia, Africa, Australia, New Zealand, Central & South America. Shipping costs do not include duties, taxes, tariffs or customs fees of the destination country.
How do I unsubscribe from your mailing list?
You may“opt out” or unsubscribe from our newsletters and non-transactional related emails and disclosures to third parties for promotional purposes by following the unsubscribe instructions in any email you receive from us or by contacting us.
You can contact us through our contact page! We will be happy to assist you.
Can you send me samples?
Unfortunately, we do not offer samples just yet, although this is something we are hoping to do in the near future. Be the first to know when we do by signing up for our newsletter. In the meantime, we are here to help if you have any specific questions or would like more information about our product, please contact us.